Call “PropertyCollector.RetrieveContents” for object “propertyCollector” on vCenter Server “vcenter.mydomain.com” failed


When you convert a template back to a virtual machine and try and edit the settings you may get an error message like this one:

Call "PropertyCollector.RetrieveContents" for object "propertyCollector" on 
vCenter Server "vcenter.mydomain.com" failed

To fix just shutdown the VM, remove the VM from the inventory and re-add it.

1. Shutdown the VM

2. Right click the VM in the vCenter client -> Remove from inventory

3. Go to Inventory -> Datastores -> Browse the datastore which the vmdk/vmx files for the VM are on

4. Double click the VM’s folder -> Right click the vmx file -> Add to inventory

Now if you try and edit it again you’ll find it works OK.

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5 thoughts on “Call “PropertyCollector.RetrieveContents” for object “propertyCollector” on vCenter Server “vcenter.mydomain.com” failed

  1. Dosen´t work on each environment. Example: mine ;)

  2. I work in VMware, Just wanted to let you know , that this is a good initiative , a blog with solutions to the queries from all leading technologies. And BTW, this worked , Issue resolved for one of clients :) Cheers !!

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